Close By

A light left on at home.

Close By checks in on someone you love who lives alone. Their Apple Watch asks "Are you OK?" when something seems unusual, and if they don't answer, the family members they've chosen are told straight away.

[App Store link once the app is live]

How it works

The watch keeps an eye out

On the wearer's Apple Watch, Close By looks for warning signs such as a fall, an unusually low heart rate, or a long stretch without moving during waking hours.

It asks first

The watch taps their wrist and asks "Are you OK?". One tap on I'm OK and nobody is bothered.

Family hear if there's no answer

If they tap I need help, or don't answer in time, their family get an alert on their iPhone, and a text message if they choose.

Someone says "I'm on it"

The first family member to respond lets everyone else know. If nobody does, Close By alerts the next people on the list.

Built with privacy in mind

Heart rate, steps and movement are read and checked on the watch itself. They are never uploaded. Close By only shares that a check-in happened and why (for example, "no movement for a while"), and only with the family members the wearer has linked. There are no adverts, no tracking and nothing is sold. Read the privacy policy.

Close By is not an emergency service or a medical device. It does not contact the emergency services, diagnose anything or guarantee that a problem will be noticed. If someone is in danger, call 999.

What you need